We love bug reports, seriously! It makes Alchemy stronger, fitter, and healthier.
But before you post here...
Check the manual
The manual explains each feature and how to use the interface.
If you are unsure if the bug is a bug and not a feature, be sure to check here first:
http://en.flossmanuals.net/Alchemy/
Provide useful information
+ What platform you are using: Windows / Mac / Linux.
+ What version of Java you are using. Check here: http://www.java.com/en/download/help/testvm.xml
+ If it is an error or a crash, then the output from the console is very useful.
Info on the Java console in Windows:
http://java.sun.com/j2se/1.5.0/docs/gui ... nsole.html
On a Mac, open the 'Console' application in your /Applications/Utilities/ folder.
Delete the preferences if required
Finally, if you all of a sudden start having trouble with Alchemy launching or similar, try deleting the preferences.
- On Windows this is done by opening the registry: Start > Run... > Type in 'regedit.exe' and hit enter > Navigate to HKEY_CURRENT_USER\Software\JavaSoft\Prefs\org\ > Right click and delete the 'alchemy' folder.
- On Mac the preference file can be deleted here: /YourUserName/Library/Preferences/org.alchemy.core.plist
- On Linux it is hidden file saved on the user drive somewhere...
Thank you!
